Shipping and Handling

Delivery Time

To determine the delivery period from date of purchase, the shopper needs to consider the availability of the items ordered as well as the shipping option selected. The following information shall be the basis in calculating the total transit time:

    * Consolidation and Packing – Approximate packing and consolidation time is 1 day
    * Local Shipping – Approximate delivery time is 1 to 2 days
    * International Shipping - by Post Office Air Parcel
         1. Standard Mail
                o Asia/Middle East
                  Approximate Delivery Time is 20 to 30 days
                  Target: 20 days
                o Europe/U.K/America
                  Approximate Delivery Time is 30 to 35 days
                  Target: 30 days
         2. Express Mail
                o Asia/Middle East
                  Approximate Delivery Time is 7 to 15 days
                  Target: 7 days
                o Europe/U.K/America
                  Approximate Delivery Time is 15 to 20 days
                  Target: 15 days

In case of delivery delays, VitaPlusPOWER Marketing will inform the shopper of delivery backlogs or unforeseen delays. The shopper shall also be advised of the impact of the delay on the delivery lead-time.

Availability

If the shopper orders more than one item within a purchase transaction, VitaPlusPOWER Marketing will make every effort to send similarly available items together, though there will be no guarantees. This of course assumes that the shipping method is the same for all items purchased.

Instead of waiting until the entire order is ready for shipping, which may delay the entire delivery, VitaPlusPOWER Marketing reserves the right to ship the items as they become available at no extra cost. This situation will only occur if the ordered items have widely different availabilities that go beyond the grace consolidation period or the ordered items have different transport modes.

VitaPlusPOWER Marketing may occasionally send ordered items within a purchase transaction in separate boxes. This however will not affect existing shipping charges.

Shipping Restrictions

VitaPlusPOWER Marketing shall have the right, and sole discretion, to modify the shipping method with respect to the nature of the product (e.g., fragility, weight, size). This right shall exist at all times, even after VitaPlusPOWER Marketing has accepted the shopper’s purchase instructions. This change (and the corresponding revision on charges) shall be subject to confirmation from the customer.

Product Restrictions

It shall be the shopper's sole responsibility to check and ensure that the products purchased may be lawfully imported to its home town or country, whether for personal use or retail.

VitaPlusPOWER Marketing shall not be expected to clear entry and/or provide delivery for products that may not be lawfully imported or transported, as well as products that may require formal approval or special permits.


For CUSTOMIZED SHIPPING requirements, please contact us so we can arrange the best and most cost-effective shipping charges possible.